Franchise Disputes

Disputes between franchisees and franchisors are common in the world of franchising.  In most such disputes, it is very important to maintain or restore mutually beneficial relationships.  Parties who are unable to resolve differences between themselves could end up in court and what was once a profitable and productive relationship is broken and no longer a benefit to anyone involved.

It is possible to resolve these disputes without litigation.  Mediation offers protection to those in search of a resolution without the animosity of a trial.  It saves time and money, and it opens the door for creative solutions that would not be possible through litigation.

In mediation, a third-party neutral mediator works both separately and together with the disputing parties.  James Cannon has extensive experience in and understanding of the industry and will work to understand the positions of each side in the dispute.  This enables him or his associates to meet both the practical and emotional needs of everyone involved, something that is important for reaching a mutually satisfactory settlement.

Ultimately, disputing parties are in control of the outcome of the dispute.  If a solution cannot be found that appeals to both sides, they are free to pursue arbitration or litigation.  Discussions that occur during mediation cannot be used against either party should further efforts be necessary to settle a dispute.  This freedom and flexibility make it possible for those involved to make every attempt possible to reach a resolution.

If you are involved in a franchise dispute in Utah and would like to speak to someone about using mediation to resolve it, James Cannon can help.  Contact him at 801.514.6983 or by email at